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Latest Covid updates – 10/2/21

Latest Covid Updates



Many residents we are working with are facing financial hardship due to the impact of the pandemic and many are struggling to put food on the table, stay warm, and buy essentials. I am pleased to announce that Cornwall Council has secured a government grant to provide additional financial and practical help to our families.

The Covid Winter Grant can be used to provide financial help to any households we are working with who are facing financial hardship and who would benefit from this support.

The fund is £1.8 million from central government and 80% of the cash will go towards families with children while the remaining money will go to other households struggling because of the pandemic.

Over £650,000 of this funding has already been allocated towards funding Free School Meals provision during the Christmas holiday period and February Half Term.

We need you to identify those most in need who are facing the greatest financial hardship and who are in need of this financial support.

The conditions of the grant specify that financial help can be given in the following areas:

1.        Food

2.        Energy and water bills for household purposes (including drinking, washing, cooking, central heating, and sanitary purposes) and sewerage.

3.        Other essentials (including sanitary products, warm clothing, soap, blankets, boiler service/repair, purchase of equipment including fridges, freezers, ovens, etc.)

Please consider all residents who you are working with who are facing financial hardship and who are in need of this financial support.

All grants must be allocated by the end of March. We want as many eligible residents as possible to benefit. So, please make sure you identify households and make the requests now so that they don’t miss out.

To apply for the Covid Winter Grant, please use the contact information below.

For items relating to home heating such as fuel bills or breakdown in heating equipment such as oil tanks or boiler repair please contact Community Energy Plus by emailing or phoning 0800 954 1956.

For help with food and other essential household items visit our website here:




For vaccine questions, please email or visit the website COVID-19 vaccine information – NHS Kernow CCG – NHS Kernow CCG



Beware of vaccine scams

There have been a number of reports of criminals attempting, and in some cases succeeding, to steal cash or personal details from people keen to get the vaccine.

The vaccine is only available for free on the NHS, and health service staff will never ask for payment to get it. In the UK, coronavirus vaccines will only be available via the National Health Services of England, Northern Ireland, Wales and Scotland. You can be contacted by the NHS, your employer, a GP surgery or pharmacy local to you, to receive your vaccine. Remember, the vaccine is free of charge. At no point will you be asked to pay or for any personal and banking details.

If you receive a call you believe to be fraudulent, hang up. If you are suspicious about an email you have received, forward it to Suspicious text messages should be forwarded to the number 7726 which is free of charge.

If you believe you are the victim of a fraud, please report this to Action Fraud as soon as possible by calling 0300 123 2040 or visiting

The National Cyber Security Centre is asking people to report suspect emails to its Suspicious Email Reporting Service simply by forwarding them to All emails forwarded to the service are analysed and if they are found to link to malicious content, it will be taken down or blocked, helping prevent future victims of crime.



Reopening High Streets Safely Fund

The Reopening High Streets Safely Fund (RHSSF) – created as a response to the reopening of non-essential shops in June 2020 – was planned to end on 31 March 2021. Following the latest lockdown, however, an extension to 30 June 2021 has now been considered and agreed in principle, subject to final confirmation from the Ministry of Housing, Communities and Local Government.

The fund supports local authorities to put in place additional measures to establish safe trading environments in their High Streets or Neighbourhood Shopping Areas.

•          A High Street is defined as a cluster of 15 or more retail addresses within 150 metres

•          A Neighbourhood Shopping Area is defined as a cluster of 14 or less retail addresses within 150 metres

For more information on the types of eligible activities that could be undertaken, an updated version of the FAQ document can be viewed at

Local authorities will need to submit an application and wait for approval before they can undertake any of the activities. If you would like more information about the fund, please email Amy Thurtle at



Children’s Mental Health Week

It’s Children’s Mental Health Week and young people in Cornwall are being reminded they are not alone, and that support is available.

Headstart Kernow and Cornwall Council will be launching one of their biggest surveys to find out how young people are being affected by the latest lockdown.

This year’s theme for Children’s Mental Health Week is Express Yourself. Expressing yourself is about finding ways to share feelings, thoughts, or ideas, through creativity. This could be through art, music, writing and poetry, dance and drama, photography and film, and doing activities that make you feel good.

Find out more on the Start Now website



Kit 4 Kids Cornwall

Our colleagues on the Cornwall and Isles of Scilly Local Enterprise Partnership and the Digital Skills Partnership have set up Kit 4 Kits Cornwall to launch a Crowdfunder campaign to raise £75,000 to provide laptops for our schools. We have already seen a fantastic reaction, with more than £62,000 currently raised.

If you would wish to donate, you can visit the Crowdfunder page here.

Please share this with everyone you know, both business and personal, and ask them to pledge and share for this fantastic cause. Please share over social media using the following hashtags: #Kit4KidsCornwall, #CIoSDSP and #LEPCornwall_IoS



Important links

All coronavirus related enquiries or issues to our dedicated email address This email address is monitored throughout normal business hours.

For vaccine questions, please email, or visit the website COVID-19 vaccine information – NHS Kernow CCG – NHS Kernow CCG

Anyone who needs help can request a volunteer by ringing 01872 266988 or emailing

Find out more about the support available for businesses here: Business Rate Support Council Tax Support and Growth Hub



Support the homeless in Cornwall – Attend the special Terry Waite interview 11th March – a chance to ask him questions too!

To buy a ticket (£10) follow the link below:

Buy tickets for Terry Waite in conversation with Cathy Rentzenbrink, Thu 11 Mar 2021 (


Accessing mental health support in Cornwall

Hello and thank you for completing our Cornwall Coronavirus survey last year and agreeing to be contacted again by our team.

Coping with mental health and accessing services was a major challenge faced by residents that really came through in the feedback we received from the survey.

We are now doing some follow up research on mental health support in Cornwall and would really like to know how you’re doing and to understand your views on accessing services through the pandemic.

As we navigate the challenges of another national lockdown we understand the increased pressure this creates and we are here to listen to your experiences to help us improve services in the future.

  • How are you coping with the current lockdown?
  • Have you tried to access mental health services in Cornwall?
  • Do you feel supported and well informed about what mental health support is available?

If you have some time to either take our short survey or speak with Michelle or Lesley from our Outreach Team on T: 0800 0381 281 we would really like to hear from you.  We are also hosting a discussion on Facebook Live if you would like to join and ask our panel a question.

  • Short mental health survey here
  • Facebook Live event page is here



Police and Crime Commissioner Survey

The results from the Police and Crime Commissioner’s recent annual survey are now available here –



Children’s Mental Health Week

It’s Children’s Mental Health Week and young people in Cornwall are being reminded they are not alone, and that support is available.

Headstart Kernow and Cornwall Council will be launching one of their biggest surveys to find out how young people are being affected by the latest lockdown.

This year’s theme for Children’s Mental Health Week is Express Yourself. Expressing yourself is about finding ways to share feelings, thoughts, or ideas, through creativity. This could be through art, music, writing and poetry, dance and drama, photography and film, and doing activities that make you feel good.

Find out more on the Start Now website



SCAM – National Insurance Numbers

We have received reports of residents receiving scam cold calls regarding their National Insurance number.

The person calling informs the resident that their National Insurance number has been compromised or used in some way, or a variation of this, and that a new National Insurance number will need to be issued. Personal details are asked for.

Please be cautious of any unexpected calls. If you have any doubts about what is being asked of you or instructed by a cold caller, hang up the phone. A legitimate company or organisation will not put pressure on you or rush you.

If you have passed on any personal information to a cold caller please phone Action Fraud on 0300 123 2040 or make a report via the website

If you have given out any financial information please phone your bank or building society immediately and then make contact with Action Fraud.

Please inform friends, family and community groups.

Thank you.



Transport Help to Vaccination appointments

If someone needs assistance to get to their vaccination appointment, assistance may be available through one of the voluntary transport schemes.

A volunteer driver will collect the person from their home and take them to their vaccination appointment, wait for them and bring them back.

The driver will wear appropriate PPE and the vehicle will be cleaned before and after the journey.

To book a volunteer driver contact:

  • Age UK (Cornwall & IoS) on 01872 223388
  • Volunteer Cornwall on 01872 265300

(If neither organisation has availability at the time needed, they may be able to signpost to local schemes that have.)

There is a charge for this service but funding may be available to assist with the costs in certain cases.




Farm Fit Project

Farm Fit is a wellbeing project for farmers and their families run by Land to Sea CBT in partnership with Fairwinds Cornwall.

Farm Fit is 1 of 12 projects to have been successful in securing funding via the Cornwall and Isles of Scilly Suicide Innovation

Fund to offer support to farmers and families across Cornwall and the IOS.

We aim to engage with the farming community, working with partnership agencies to provide practical wellbeing support.

Farm Fit is run by an experienced mental health practitioner and CBT Therapist who has 20years experience working in NHS mental health services.

Farm Fit works in a practical and constructive way, supporting farmers to help identify, manage stressors, and build resilience in a way that is right for them. Offering timely access to a wellbeing assessment for wellbeing support and psychological therapy as required. Providing the correct level of intervention tailored specifically to individual need. If the farmer or their families require more specialised support, they will know who to refer to for further support.

Farm Fit understands that famers work long hours and leaving the farm for appointments can be a problem. Therefore, Farm Fit can provide support over a range of modalities such as phone, online and offer ‘walk and talk’ sessions in which they can visit your farm offering an outreach approach.

If you would like to make contact with Farm Fit then please contact:

or call on 07765 738475



Neighbourhood Watch News

We are delighted to announce our exciting new partnership with Universal Studios and the Co-op in the launch of The Croods 2: A New Age in the UK. The film (also known as The Croods 2) is a computer-animated adventure comedy film produced by DreamWorks Animation and distributed by Universal Pictures.

The film centres around values of community, neighbourliness, inclusivity, and working together. These are values that are close to the heart of all Neighbourhood Watch supporters, and as part of our initiative to reach more young families and to add to the positive and approachable perceptions of Neighbourhood Watch, the opportunity presented by this partnership was too good to pass up!

The Croods and The Bettermans are thrown together, two very different families who have to learn to live with one another when an evil tribe of monkeys threaten their homes. Once safe from this threat, the Croods and the Bettermans realise that home is not a place, it’s people, and together they create history’s first neighbourhood!

Neighbourhood Watch’s partnership with the film provides the opportunity to reach young families and to promote the importance of neighbourliness and community spirit to new audiences and across diverse communities. We know many young people and their families believe in the values which we stand for and this partnership gives them the introduction to becoming Neighbourhood Watch supporters for life.

WIN! Design a Croods 2 inspired treehouse and win it for your local community

In partnership with ‘The Croods 2: A New Age’ and Co-op, we want children up to the age of 16 to design their very own Croods 2 inspired treehouse for their local community. What’s more, the winning entry will be brought to life and built within a nearby Wildlife Trust location to be enjoyed by the public for years to come!

What do you need to do to enter?

  • Head over to Co-op Insurance website to download the treehouse template and top tips for entering
  • Design a Croods 2 inspired treehouse for your local community – it can be as wacky as you want, let your imagination run wild!
  • You can draw, paint, use computer software or even cave drawings to create your design, but above all be sure to think about how this could be used by the community and bring a lot of fun.
  • Share the design on Facebook, Twitter or Instagram using the hashtag #Croods2Treehouse and tag Co-op (@coopukinsurance on Facebook and Twitter) and Neighbourhood Watch Network (Facebook: @ourwatch; Twitter: @N_Watch and Instagram: to enter.
  • The competition closes on 22nd February and the winner will be contacted within 5 days via social media. The treehouse will be built by 26th March, just in time for the film’s release and Easter holidays!
  • See the attached flyer, or click here, for more details.

How to support the campaign

We rely on the amazing Neighbourhood Watch volunteers and supporters to spread the messages of Neighbourhood Watch and to provide the first step for all people to connect with their neighbours for mutual support, a key strategic goal. We hope that you will promote this campaign within your community and use it to reach more families within your area.

We have secured some amazing prizes to be won over the course of the partnership. See the attached a fun activity pack (or view it on our website here) to keep children entertained whilst they are home schooling. Please feel free to share this with families in your area.  If you cannot print at home and would like an activity pack and competition entry template posted directly to your door along with a treehouse template to enter the competition please email

To support this campaign, you can:

  • SHARE: Follow us on social media to share our posts on the partnership and competitions
  • INFORM: Share this email and the attached flyer and activity pack with your community. This could be via email, WhatsApp or in your local newsletter
  • WATCH: Go and see the film (COVID-19 restrictions dependant) when it comes out on the 26th March!

Neighbourhood Watch and Croods 2 special edition logo

The Neighbourhood Watch brand and iconic yellow roundel is undeniably widely recognised across the UK. To celebrate this partnership, we have created a unique and playful adaptation of our logo featuring The Croods and The Bettermans to be used on all material supporting the partnership.  We will be using the fresh and fun adapted logo on all our social media channels, within our website and on all materials created for this partnership.

We hope you are as excited as we are by this unique partnership and the opportunity it presents for Neighbourhood Watch to engage young people. If you would like more information visit or email

Central Support Team

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